Customer Support Representative
TransDiesel Ltd
Auckland, NZ
1d ago

Help grow our aftersales products and services to established and new customers.

Bring your technical expertise to this important role.

We are adding to our team and now looking for a Customer Support Representative for the Auckland, Whangarei and Hamilton areas.

This position provides technical and customer support across our aftersales product range, promoting our products and providing follow-up support to our customer network post sale.

Ensuring our products are delivering as anticipated and that our customers have everything, they need is a key part of this role, therefore having the ability to build rapport with customers quickly and in a sustainable way will see success in this role.

This is a true partnership role you are the connection and interface between our customers and the TransDiesel business.

As issues arises, your role will be to co-ordinate with the relevant people to get things done, quickly and efficiently.

Some of the specific technical tasks include completing undercarriage assessments, pricing and quoting of major rebuild jobs therefore experience in the construction equipment sector would be advantageous.

We are looking for applications from those who are energetic, are able to self-lead and motivate with high levels of energy and motivation for getting things done.

With a large region to cover, there is a reasonable amount of travel required to ensure delivery to our customers.

As Health and Safety is paramount in this industry you will be up to speed with practices and be able to demonstrate this in your work habits.

This knowledge will help you to promote the company image in a professional manner and allow you to provide a top level service to our customers.

Here at TransDiesel our values are really important to us - we are a passionate group of people who work together as a team to deliver a customer experience that is flexible to their needs.

We are truthful in our work - we do what we say we will do and we treat each with respect.

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