Site Reliability Engineer
Auckland, New Zealand
1d ago

Our purpose

Here at Datacom we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

Datacom is evolving. We offer opportunity for IT professionals interested in career growth and keen to stay on top of the latest technologies.

You will work within a large team of professionals with opportunity to progress and gain industry certifications and experience across a very wide range of technical environments.

The Role

Working as a bridge between Automation technologies and customer support teams, Automation specialists work to take customer requirements and business information to design or re-design, develop, test and implement complex Automation solutions.

The Tools & Automation group are committed to Agile delivery with a focus on Automation toolsets and DevOps approach.

You will be providing technical support and expertise, testing new solutions, responding to feedback, and actively participating in future technology roadmapping as well as maintain & support current solutions.

What you’ll do :

  • Develop and work with automation solutions
  • Maintain & Improve existing implementations
  • Provide Technical support and consultancy as required
  • Posses knowledge of monitoring technology and coding, developing efficiencies
  • Participate in the development of SRE Function and capability
  • Automation first approach
  • Commitment to personal development
  • Foster a positive, inclusive and safe working environment with a Can do’ attitude
  • Create and maintain appropriate documentation
  • Develop and work with automation solution
  • Listen, understand and convey customer requirements
  • Provide technical / product knowledge for sales people, business, and support teams on customer accounts
  • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
  • What you’ll bring

  • Good communication skills (both written and verbal)
  • Proven abilities in continual process improvement
  • Ability to manage stakeholder and team member expectations
  • High level of Active Directory knowledge
  • Solid technical skills
  • Relevant experience in information technology, business or computer science
  • Confident presenting ideas and strategies
  • Knowledge or experience in the following tools / areas would be advantageous Activate, Linux, Scripting (Powershell or other), Office 365, Cloud technologies, Ansible.
  • One major industry accreditation or equivalent industry experienceORRelevant IS / IT orientated tertiary qualification
  • Why Datacom?

    We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies.

    We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations.

    With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds .

    We are local at heart, yet world-class in capability.

    Please apply online. All applications will be treated in the strictest confidence.

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