Make customers feel welcome & feel welcome to be yourself
Welcome to H&M! A workplace where you can be yourself & so much more! As a Sales Advisor, you’ll master the basics of running a store, join a talented team of new friends - and most importantly learn how to make our customers feel welcome, happy, and inspired.
The Sales Advisor role is the starting point at H&M, and your introduction to the fast-paced world of global fashion. The role can be a fun and flexible way to earn money on the side, a chance to learn and grow, or the start of a life-long career in changing fashion for the better.
We want to make it possible for everyone to look, feel and do good.
We take pride in our history of making fashion accessible to everyone and our ambition for tomorrow is to make fashion even more sustainable, inclusive, and welcoming.
Why work at H&M?
H&M is a workplace where you’ll join a global fashion family that combines teamwork with individual expression and gives you the challenges and opportunities that can help you learn, grow and succeed.
We believe that it’s when you mix and match different talents, experiences, and styles that the real magic happens. That’s why our teams are built with different personalities, talents and people from all kinds of backgrounds.
If you are willing to learn, grow and help our customers and your colleagues, H&M will always be a place for you to both express your individuality and feel like you belong.
We also believe that you can’t change the world without great people on your side.
So we offer all our team generous benefits, lots of learning opportunities and the possibility to either start building a more long-term career, or work flexible hours while you pursue other dreams.
We believe in developing our employees for future growth, many of our global leaders started their careers in our stores.
Bring your whole personality to work, stay as long as you want, and grow more than you ever thought was possible. Be yourself & more at H&M.
What you do
You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.
You always put our customers first and offer assistance and share your Product and Fashion knowledge.
You create an environment that is easy to shop in through Store Operations and Great Garment Care.
By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.
You work in accordance with H&M standards, policies and procedures and legal requirements.
Who you are :
Just like everyone at H&M, we believe you are a sales driven, social, open and ambitious team player full of drive and optimism.
Your personal qualities should also include :
A genuine interest in wanting to create the best customer experience where everyone can look and feel good.
A friendly, social and helpful approach to customers and colleagues
A team player who enjoys working in a fast-paced environment where we are all striving to achieve our goals.
A positive attitude and a willingness to learn and improve.
An entrepreneurial approach, where you think outside the box to solve unexpected challenges, creativity and courage is needed!