Wormald are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 125 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.
Wormald are part of Johnson Controls a global technology leader serving a wide range of customers in more than 150 countries.
In total our 117,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure and security solutions.
What you will do
To take a primary responsibility for the protection of cash assets invested in the company’s accounts receivable ledger.
The core function of the Collections Officer will be to instigate calls and correspondence with the sole intention of creating and maximising cash flow, whilst maintaining customer goodwill.
To ensure maximum cash flow benefits a high volume of outbound calls will be made to customers to arrange payment of overdue amounts.
Take incoming calls from internal and external customers to resolve account queries.
Impart credit knowledge to key clients and to other areas of the Company
Maintain external relationships with clients, or organisations, promoting credit and management services and techniques
How you will do it
Participate in training offered by the Company and outside sources to keep abreast and ahead of developments in the industry and to improve your own skills.
Positive attitudes, loyalty and enthusiasm towards the Company objectives
Maintain good relationships with both internal and external customers.
Maintain safe practices including tools as required by the EH&S regulations
Who are we looking for?
Experience in Collections is a must.
High degree of customer service skills and experience.