East Auckland, AucklandPart-time, PermanentAbout Us : Delivering the best in technology and appliances starts with service and our Passionate Experts are key to our success.
The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations, the offering of support and advice, and delivering and installing purchases.
About the Role : You enjoy a fast-paced environment with lots of variety, and you aren’t afraid of digging in hard to get things done.
You’re someone who likes working and sparking conversations with customers, and ensuring their experience is exceptional means the world to you.
You thrive on teamwork, and morale is a big priority of yours because you love it when the team is humming. You’re excited about building a career in retail, love our products, and want to share your enthusiasm with our customers.
Do you see yourself in one of our uniforms? We do. Try us on for size!About You : 0 - 3 years experience in retail, hospitality or a customer facing roleExcellent Communication SkillsPositive, can-
do attitudeCapable of undertaking heavy lifting, climbing ladders and being on your feet for long periods of timeMore About Us : Deliver an excellent standard of customer service to both internal and external customers, ensuring a positive and professional attitude to workUnderstand the value of creating memorable and meaningful experiences for our customersUnderstand the layout of the department, including knowledge of where specific products are shelvedProactively interact with the customer to identify the appropriate products to meet their needsFollow all customer service policies, including appropriate and efficient escalation of enquiries and / or complaintsPossess in-
depth knowledge of the product catalogue in specialist area, offering advice to customers where necessaryRun exciting promotions to engage customersDemonstrate you are a team player by communicating effectively with others and supporting in any other duties instructed by the Store ManagerEnsure processes are followed explicitly and company guidelines are upheld at all stages of the customer experienceMaintain work area to an excellent standard, ensuring it is presentable and functionalBe passionate about helping customers, to drive sales