Team Leader – Client Services
Hill Laboratories
Hamilton, NZ
3d ago

Hamilton, WaikatoPermanentMix with New Zealand’s LEADING SCIENTISTS. COLLABORATE with industry experts. Provide New Zealand’s largest consultants, food producers and regulatory bodies the information they need to make the DECISIONS THAT MATTER.

Know that our work makes a DIFFERENCE.Hill Laboratories your path to a brighter future.THE ROLEHill Laboratories is a market leader in the provision of analytical services to a wide New Zealand client base.

Our Client Services managers (CSM’s) are the primary link between Hill Laboratories and our clients. In keeping with the growth and strategy of our Commercial sector we have an exciting opportunity for a new Team Leader to join our Commercial team.

In the position of Team Leader Client Services you will play a critical role in supporting both the Technical CSM’s and Administration team.

We provide an excellent environment for fostering and developing talent and enabling innovation in a family-friendly, supportive and mature New Zealand owned business which continues to grow.

This position will be based at our Head Office located in Hamilton and reports directly to the General Manager Sales & Marketing.

The key responsibilities of this role are : Lead a team of staff to ensure efficiently planned workloads and management of staff resourcesDeliver excellent technical advice and direction to clientsDevelop internal relations relationships to support the overall growth and success of the Commercial and Administration Team(s)Actively pursue ways to continually improve work processesParticipate at industry forums and eventsMeet agreed operational and quality targetsABOUT YOU : Management and people skillsA strong customer focus and excellent relationship development skillsA high degree of self-

confidence and self-motivation, to be open-minded, enquiring and enabling of changeA positive and enthusiastic approach to communicating with internal and external clientsA high degree of integrity and commitmentA history of goal achievementQualifications and Experience : Post graduate business or science qualification is preferableMinimum of 5 years management in a client service related roleExperience in developing client relationshipsOUR BENEFITSAt Hill Laboratories, we believe in looking after our people.

That’s why the P in our PIHA values stands for People are valued and we enjoy our work’. We provide our staff with a wide range of job related learning and development opportunities as well as more holistic benefits including social events and health initiatives.

HOW TO APPLYIf this role sounds like a good fit for you, click apply now via the link or on our website.Please include a cover letter with your CV detailing why you feel you are the best candidate for this position.

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