Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.
This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.
Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
Who’s the team? The Technology Operations team exists to help our Technology leadership and teams operate efficiently. By ensuring fit-for-purpose operational processes, and holding continuous improvement at front of mind, our TechOps team is constantly striving to improve the way we do things in Technology, and how we interact with the rest of Xero.
Our TechOps team members are passionate, pragmatic and process-loving, with can-do attitudes and the ability to go where needed to reduce friction and improve the way we operate and drive change across the business.
What’s the role? As an Operations Coordinator you’ll support Xero’s Technology, Product and wider Xero teams, to help establish, maintain and improve operational systems and processes.
This role will focus on supporting teams and ensuring documentation and processes are maintained, consistent and updated regularly.
A key part of this role is the coordination and orchestration of all work across Technology domains. You will work closely with other Operations Coordinators, Business Operations Managers, senior Technology leaders and wider Technology teams to reduce friction across processes to ensure everything runs smoothly.
You will identify opportunities for improvement and help to deliver those improvements. There’s an element of ad-hoc and administrative support for the Technology teams which can provide variety to your day, and opportunity for relationship building across Technology and Xero.
Our Operations Coordinators will be dedicated to a sub-domain within Technology, however there is a strong desire to share learnings and process improvements right across the Technology teams.
We want to provide our Operations Coordinators variety and the opportunity to work across other sub-domains - we will look to rotate Coordinators around at times, to provide opportunity to learn and continuity of support across the sub-domains.
We have a strong community of practice with our own Operations Managers and Coordinators, as well as with wider Operations professionals around Xero.
What you'll do :
What you'll bring with you :
Why you should become a Xero Xero is continuing to grow and so are the opportunities to join us!You can choose to perform this role : - In one of our #beautiful offices- Flexibly, through a hybrid of in office and remote working stylesIt’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life.
We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.
We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary.
We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.
If this sounds like a team and company you’d like to be a part of, apply today!Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.
Please include a cover letter in your application, telling us why you’re a great fit for this position.