Export Documentation Officer
The Kraft Heinz Company
Hastings, Hawke's Bay, New Zealand
1d ago

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion.

We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries.

These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision : To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide.

Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities.

Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion and are ready to create the future, build a legacy, and lead as a global citizen there’s only one thing to do : join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level from entry-level intern to senior leader to own their work.

We share a responsibility to think like Owners to be mindful of the collective and sustained success of Kraft Heinz which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level and you’ll be rewarded.

You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

Description & Requirements

About the role :

Based in Hastings- the Export Documentation Officer will provide a high level of Customer support to our ANZ Export Customers in addition to our internal stakeholders.

Key Responsibilities :

  • Processing of FCL- LCL and Airfreight Export Orders
  • Liaising with Internal DC’s & 3PLs to ensure that deadlines are met
  • Raising Customs Declarations and Regulatory certificates
  • Consulting with Government & Statutory Bodies on exporting / importing requirements
  • Processing Commercial Invoices- Packing Lists & Forwarding Instructions for Waybills / Bills of Lading
  • Raising / Applying Certificate of Origins & Health Certificates
  • Working with Banks to ensure Letter of Credit Orders are accurately processed on time
  • Assisting stakeholders and Customers with enquiries
  • Ensuring all documentation is accurate
  • About you :

  • You will have a proven background in similar high volume customer service roles.
  • You will have exceptional written and verbal communication skills- demonstrated problem solving ability and a real passion for contributing to our team’s success.
  • You will be computer savvy- with prior experience in MS Word and Excel.
  • Whilst not essential- experience with BPCS or other ERP systems will be highly regarded.
  • Benefits Program :

    We empower our people to own their work- and it’s true our employees are our competitive advantage so we take care of our Kraft Heinz family with our Live Well’ benefits program :

  • Hybrid Working- flexibility around when and where you work
  • Gatherings - monthly drinks & nibbles- End of Year Celebration
  • Wellbeing - annual health checks & flu shots- onsite wellbeing sessions & webinars
  • Volunteering volunteer days with Foodbank- meal packing events for our Global partner Rise Against Hunger
  • Purchase Leave purchase additional annual leave at the beginning of each calendar year
  • Parental Leave - 12 weeks paid parental leave for primary caregivers
  • The Kraft Heinz Company Australia & New Zealand

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