Business Insights Leader
Xero
Auckland, NZ
2d ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.

This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.

Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

What's the role? As the Principal for our Business Insights team you will have the opportunity to design and build the enabling foundation that will allow for insightful, data-driven reports and dashboards that make life easier and more quantitative for a wide range of internal users across the Xero business.

You will take a lead role for the design and configuration of our last mile insights capability and be a key influencer over the collection and modelling of our data that we need.

This will give you a unique opportunity to leverage your deep technical and business experience to build an enabling foundation that will be shared and leveraged across many domains at Xero.

You will lead and nurture a team of experienced consultants and analysts who access, understand and surface Xero’s core data sources to enable our wider analytical communities, internal users, and insightful applications.

The Data team is responsible for driving the adoption of data driven decision making across Xero - for both our internal users and our global audience of small business owners, bookkeepers and accountants.

We create, manage and deliver a wide range of data services including core reporting, key data dimensions, extensible and scalable analytical data processing and storage facilities, machine learning toolsets, frameworks and AI prediction services.

We are the center of expertise for data architecture, data modeling, machine learning, ethical data usage and artificial intelligence service design.

We lead the effort to raise the data and AI literacy levels across Xero.

About what you'll be doing...

  • Putting accurate, clearly interpretable information in the hands of decision makers
  • Synergistically build additional business value on top of existing data assets in a maintainable fashion
  • Work to evolve a best-in-class analytics and insights platform, delivering effective reporting, self-service analytics functions and applications to Xero.
  • Hands on coding including troubleshooting, proofs of concept and core project contributions that enable your team.
  • Evangelise an extremely high standard of code quality, system reliability, and performance.
  • Seek out and quantify cross-cutting problems that hinder development teams' ability to deliver insights solutions within Xero
  • Mentor and develop members of the Data teams and the wider Xero data use community, increasing our capability to answer questions about our business with data and to build and operate intelligent, data-driven, products and services in our core customer offerings.
  • Cultivate a fun, rewarding, agile and results-driven culture that lives and breathes our Xero values
  • Ensure our insights platform is aligned with Xero’s data governance and GDPR obligations and ensure the necessary processes are in place in order to deliver on these obligations
  • Champion ethical and privacy aware applications of insights derived from data and ensure your teams are always working with the best interests of our users and Xero’s customers in mind.
  • Feedback issues with data quality and data gaps to our Product build teams and work with them to improve the instrumentation and data coverage of our core products and services.
  • Liaising with Vendors and consultants to configure and shape our toolsets to follow best practice and enable your team and the wider Xero business to leverage our data.
  • What you'll bring with you...

  • Expert level hands-on practitioner skills with business insights tooling / practices and development of solutions in the final mile’ of the business intelligence value chain.
  • Experienced in a good selection of the following areas and the appetite to learn those which are unfamiliar : Storytelling through data, data discovery, effective use of big data in BI, data governance, augmented analytics techniques and technologies, relationship analytics, decision intelligence and truly scalable enterprise insights environments.
  • Experience in architecting and delivering insightful, data driven applications, reporting and self service analytics.
  • Proven experience consulting and collaborating with a diverse stakeholder group to realise valued outcomes
  • Ability to think strategically as well as balancing the need to deliver tactical solutions as required
  • Managing multiple programmes of work simultaneously and being able to prioritise accordingly
  • Experience working with software development and data projects at scale
  • Experience mentoring, leading and developing high performing team
  • Demonstrable experience in business hypothesis formation and the ability to lead a team from business problem to productionised solution
  • Experience working effectively with external vendors to ensure investment in tooling is appropriate and promotes best of capability solutions.
  • Strong communication skills, both written and oral and the ability to translate between business and technical audiences
  • Strong leadership skills with the ability to articulate and advocate the technical vision and direction for your programs of work
  • Aside from the typical perks you’d expect from a tech company (games rooms, free soft drinks, barista coffee, fresh fruit, sports teams and amazing offices), one of the best things about Xero is our people.

    You’ll join an inclusive, diverse product team with talented people from all over the globe. We support many types of flexible working arrangements like condensed and part-time, which allows you to balance your work, your life and your passions.

    We offer a great remuneration package which includes shares and life insurance in addition to your base salary plus a range of leave options to suit your well-being.

    We believe in inspiring people to do the best work of their lives, if you do too then apply! Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

    Please include a cover letter in your application, telling us why you’re a great fit for this position.

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