Customer Care Administrator
2degrees Mobile Limited
Auckland City, AUK
4d ago
source : ExploreJobs

This is an excellent opportunity to work for a company who are a wholly owned NZ business that is as passionate about its people as it is about creating amazing customer experiences.

They are looking for two graduates to join their team as a Customer Care Administrator.The primary focus for this role will be data entry and providing excellence in care and follow up with their customers.

Your key responsibilities will include : Data entry (we use CIN7 / SFS / Xero)Internal and external stakeholder communicationAssist with workflow managementTaking phone callsTaking ownership and accountability for delivering to our customer deadlines efficiently and effectivelyRecommending improvements to our systems, processes and practicesCollaborating with your team to achieve.

About you : A tertiary degree will be required for this roleAn interest or experience in textiles or interiors is highly advantageous.

Proficient in MS Office SuiteCustomer service or contact centre experience ideallyHighly organised with good time managementThis employer is long running NZ owned business who are looking for fresh talent with a new perspective to collaborate with their ethos and vision.

This is a great starting out role for someone who has passion and strives for progression. The employer will be there every step of the way to encourage and mentor the next superstars, the sky is the limit with this company!If you are interested, send your CV together with a cover letter confirming how you meet the requirements of the role.

You will be required to undergo a phone screen by the SJS team and if successful you will be shortlisted by the employer who will continue on with their recruitment process.

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