Business Analyst
Auckland, Auckland, NZ
1d ago

Company Description

Fraedom has a heritage of doing things differently. Over the past 21 years, we’ve been developing awesome SaaS technology that helps organisations find a better way to manage their business spend.

And we’re constantly looking at new ways to evolve our platform and keep up with industry standards.

Today we’re a global company with a unique offering that benefits more than 600,000 organisations in 178 countries. Early in 2018, Fraedom became a wholly owned subsidiary of Visa one of the world’s most advanced payment processing networks.

Our culture is the not-so-secret key to our success.

From Product right through to Customer Support, Sales, Marketing and Communications, we encourage our people to excel in an agile, collaborative and inventive environment where talent is recognised and rewarded.

Job Description and Responsibilities

The Business Analyst at Fraedom is a key role facilitating the transition of business requirements into working software solutions.

This role requires working with a wide range of stakeholders and influencers within the Fraedom Technology Group, including Product Owners, Partner Solutions Lead, Product Management, and at times Fraedom’s banking partners.

The primary focus of the Business Analysts is to facilitate the delivery of products and solutions within their respective delivery stream / team in alignment with Fraedom’s strategic product roadmap.

This is done by preparing requirements for development from an understanding of the business use case and requirements, accountable for ensuring user stories are created.

This involves either working within a collaborative cross discipline team or as consultants to delivery teams, contributing to enhancing and expanding the Fraedom product platform.


  • 5+ years commercial experience in software product development
  • Deep understanding and empathy of internal and external customer needs and commercial drivers
  • Technical competence to be able to communicate with a wide range of stakeholders -architects, UX practitioners and the development team essential
  • Working in Agile environments is valuable, specifically the Scrum framework
  • Able to keep pace with emerging technologies and genuine desire to be across new product designs and user experience trends
  • Understanding of common corporate finance processes, especially expense management, invoicing, accounts receivable and accounts payable.
  • Additional Information

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