Branch Manager
Apollo Motorhome Holidays
Canterbury, New Zealand, nz
6d ago
source : Ecadoo

About the role We are looking for an experienced Branch Manager to lead our day to day rental operation in Harewood Christchurch Reporting to the Branch Operations Manager your team consists of Guest Service Officers and Vehicle Maintenance Technicians and the main aim is to ensure an outstanding guest experience every time In additional to the above you will be experienced in identifying potential new customers and generating long term sales Main Duties and Responsibilities Ensure guest service is at the highest standard and any guest concerns are resolved Ensure vehicles are well presented and maintained and serviced according to schedules Manage vehicle repair requirement including supplier management Manage stock of spare parts and vehicle equipment Maintain vehicle cleaning amp maintenance standards by liaising with contract cleaning supervisor and workshop supervisor Develop and grow a strong client base across your territory developing strong relationships with key customers We don t just sell Motorhome Holidays we sell an experience The position is based in Harewood and is a permanent full time role Standard operating hours are 8am to 5pm seven days a week five day rosters with some weekend work and reasonable overtime Your Skills and Experience A minimum of two years in a managerial role preferably in automotive equipment hire industries or managing a tourism operation Valid open drivers licence and impeccable driving record Excellent presentation and interpersonal communication Internal and external guest service Experience in effective complaint handling and conflict resolution Intermediate computer skills and proficiency in excel word outlook etc Exceptional time management skills and organisational skills High attention to detail To be effective in this role you require a good understanding of the local automotive repair industry In return we offer an attractive package including Remuneration package made up of base salary uncapped incentives 2 days year paid camping leave in addition to annual leave entitlements Access to product trials free of charge Motorhome holidays anyone Ongoing support and training A fun and supportive company culture If you are interested in this position please apply now with your resume About the company For over 30 years we have offered unforgettable RV holidays to guests across the world Apollo Motorhome Holidays is a division of Apollo Tourism amp Leisure Ltd ATL ATL is listed on the Australian Stock Exchange and is a multi national vertically integrated manufacturer rental fleet operator wholesaler and retailer of a broad range of recreational vehicles including motorhomes campervans and caravans

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