Customer Service Representative – Auckland
Auckland City, AUK
2d ago
source : ExploreJobs

Auckland City, AucklandTemporary, ContractWe are looking for experienced Customer Service Representatives' for assignments working with our Global FMCG Client based in Auckland City.

The role is varied, busy and requires a high level of interpersonal skills.You are the conduit between client and end user, taking ownership of the enquiry, and applying excellent problem solving skills with empathy and sound decision making.

Primarily assisting consumers who have purchased a range of products (FMCG), dealing with any issues they have and resolving or escalating them in a timely & expert manner.

Ideally you will meet the following criteria : SAP & Salesforce experience preferred but not essentialExperience in a similar work environmentDealt with complex customer enquiries and complaintsAn expert at processing ordersExcellent phone manner and communication skills both written and verbalProven problem solving & decision making skillsAble to juggle tasksPlease note, due to high volume of applications on successful candidates will be contacted.

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