Laptop Technical Supportat NZ Police
NZ Police
Wellington - Wairarapa, NZ
1d ago
source : New Zealand Government Jobs

About the role

Come and join our friendly diverse team of 50 staff based in Wellington and Auckland. As a laptop support engineer, you will be responsible of responding to incidents and requests, liaising with the external vendors to replace / fix laptops or desktops as required.

You will also organize couriers, create knowledge base articles and create reports for the Service Delivery Managers. When required, you may assist with phone calls due to demand.

This role will be based at Royal New Zealand Police college in Porirua, Wellington.

Key Accountabilities :

  • Good knowledge of Windows 10 on laptops and desktops
  • Good customer service skills
  • Accountable and responsible
  • Strong written and verbal communication skills
  • A passion to deliver a quality and timely service
  • What you'll bring

    Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police.

    Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

  • Full driver's license
  • Police security clearance
  • NZ or Australian Citizen
  • IT qualification preferred but not necessarily required
  • This role is set at Individual Contributor level , this means your key purpose is to deliver or enable others to deliver Our Business .

    We will ask you questions based on How we will deliver Our Business Core Competencies and the appropriate role level, i.

    e. Individual Contributor. For more information on Our Core Competencies, please copy and paste this URL : . These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time.

    For more information on Our Values, please copy and paste this URL :

    To view the position description for this role please copy and paste this link into a new browser :

    About us

    Our mission is to prevent crime and harm through exceptional policing. Our vision is to be the safest country. Our purpose is to ensure everybody can be safe and feel safe.

    Working Flexibly

    Your wellbeing inside and outside of work is important to us. We're open to discussing flexible working options that work for both you and the business.

    For more information on the above, please copy and paste this URL : https : / / www.police.govt.nz / careers

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