Resident Services Representative
The Selwyn Fundation
Point Chevalier
1d ago
  • Lovely Retirement Village environment
  • Permanent, Full / Part-time positions
  • Supportive Team Environment
  • We are looking for an experienced Resident Services Representative to join our team in Independent Living Selwyn Village in Point Chevalier.

    This position is responsible for providing professional care services to residents living independently. Resident service representatives provide support and help for residents in different ways throughout the day, liaising with families as well as welcoming visitors to the village.

    They reflect Selwyn's values in the wide range of duties they undertake.

    Available shifts :

    Saturday and Sunday - 8 am to 4 : 30 pm

    Monday to Sunday 5pm - 10 : 30pm

    Key Responsibilities :

  • providing resident induction programmes
  • undertaking welfare visits
  • updating resident database
  • welcoming back returning residents
  • assisting with delivery of optional services (e.g. room service / meal delivery, wellness checks, medication administration)
  • assist with transportation on site
  • on site first responder duties
  • general administration
  • About You :

  • Excellent Customer Service
  • Understanding the needs of our Elders and delivering service excellence
  • A fun-loving personality with a positive attitude
  • Excellent communication skills (written and verbal)
  • Competent in MS Office
  • A high standard of personal presentation
  • High energy, enthusiasm and a team player
  • Empathetic and caring nature
  • Previous experience in caregiving would be advantageous
  • If you have a passion for customer service, display strong interpersonal skills and have proven experience working in healthcare, administration, retail or hospitality then we want to hear from you.

    This role represents a great opportunity to work in an organization, where you can make a real difference to the lives of our Elders.

    If you think you have the skills, experience and attitude needed for this role, APPLY NOW!

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