Client Partner
AKQA
Auckland City, AUK
11h ago
source : ExploreJobs

The Client Partner is responsible for managing, enabling and overseeing the Client Engagement Team (CET) with the goal to deliver outstanding work and results.

They play a strategic role managing and influencing senior leaders across Isobar, ensuring both agency and client needs are met.

They support and mentor a team to drive client growth and team happiness, whilst ensuring decisions are also commercially and strategically sound.

The Client Partner works with C-level stakeholders and intimately understands our client’s KPIs and acts as their partner in achieving them.

Job Title : Client PartnerJob Description : The Client Partner is responsible for managing, enabling and overseeing the Client Engagement Team (CET) with the goal to deliver outstanding work and results.

They play a strategic role managing and influencing senior leaders across Isobar, ensuring both agency and client needs are met.

They support and mentor a team to drive client growth and team happiness, whilst ensuring decisions are also commercially and strategically sound.

The Client Partner works with C-level stakeholders and intimately understands our client’s KPIs and acts as their partner in achieving them.

Create ambitious and distinctive strategies that result in commercial uplift to Dentsu Aegis Network, our partners and clients.

The ability to identify and seize opportunities that move the business toward strategic and organisational goalsBuilds relationships with most senior client stakeholders and is escalation point for clients and ultimately responsible for health of client relationshipsDrives robust and ongoing strategic account / growth planning processEnsures key clients have roadmaps defined and oversees execution of plans and drives progress with the CET regularlyVision and Values : Acts as an inspirational leader across the business who lives and breathes the Isobar valuesMinimum 7 years’ experience working with clients in a digital agency or consultancyProven experience in managing portfolios of $2m +C-Suite senior management experienceConsiderable experience managing and nurturing teamsProven track record of business development and client growthMarket and EnvironmentExperience with and passion for the role technology and design play in user experience, business transformation and innovation including end-to-end experience, digital products and eCommerceStrategic understanding of experience design (ED, CX), business and product strategy and technologyExperienced in commercial management and reportingA strong understanding of project management methodology and best practiceTechnical and ProfessionalSignificant experience in Agile environments and approachesSignificant experience as a presenter and facilitatorSignificant experience with design thinking methods and toolsDeeps understanding and experience with technical platforms and ecosystemsManages or is capable of leading cross-functional teamsWho you areStrong communicator within team and with clientsStrategically focussed and commercially savvyExcellent and experienced presenterInnovative and creative in approachFlexible and pragmatic, but firmAbility to develop and maintain effective relationships with a diverse stakeholder groupWarm, engaging and relationship-orientedApproachable but firmSharp strategic, analytical and creative problem-solving skills.

Ability to context switchStrong influencerLocation : AucklandBrand : IsobarTime Type : Full timeContract Type : Permanent

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