Direct Marketer
Tauranga, New Zealand
1d ago

About the role

Based at our busy office in Tauranga, we have an exciting opportunity in our Contact Centre team. Our Customer Care Consultants are responsible for maximising sales of HRV whole home solutions.

You will be responsible for telephoning prospective customers and setting up quality appointments for the sales team to convert.

Other key areas of responsibility include :

  • Achieving Key Performance Outcomes (KPO’s) including minimum call volumes, leads generated, conversion rates, and budgets.
  • Monitoring achievement targets
  • Maintaining high activity and productivity level in sales / service
  • Who we are looking for :

    You will LOVE engaging with people, are passionate about customer service, and confident communicating with a diverse range of customers.

  • You want to be the best and will strive every day to achieve personally and professionally;
  • We are looking for a dynamic person with a proven track record in achieving sales and service targets in a fast-paced environment.

    You’ll be bursting with energy, always eager to jump on the phone and get results. You’ll shine on the phone dazzling and enticing customers to buy from us! You will have a strong level of attention to detail and accuracy and be an enthusiastic team player, with a working knowledge of CRM systems.

    Most importantly, you will know (and believe) the customer is our reason for being!

    What’s on Offer

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