Assistant Manager
Novotel Hamilton Tainui
Nth Island – Other, North Island, New Zealand
1d ago

Job Level

Job Fixed-term contract : No Status Part Time Anticipated Start Date 24-12-2018

Skills

Level of Education Vocational education Areas of study Hospitality Professional experiences 1 to 2 years Languages essential English

Essential and optional requirements

  • Ability to make sound logical decisions independently
  • Bringing Heartist to life, guest obsessed
  • Previous customer service and supervisory experience
  • Food & Beverage or Front Office experience to a team leader / supervisor level
  • Computer literate (Opera and Micros experience advantageous)
  • Current LCQ and GM Certificate
  • A full NZ drivers’ license
  • Key tasks

  • To assume responsibility of the hotel during shift
  • Ensure policies and procedures are adhered to and standards maintained
  • Ensure safety and security of guests and staff
  • Manage and resolve guest queries for an effective outcome
  • Manage the shift and all team members to ensure productivity and guest experiences are maximized
  • At Novotel, we grow faster

    Feel fully responsible, be autonomous, adaptable, professional, have a love of adventureand a desire to stretch your limits : that’s the Novotel spirit .

    An international brand with a network of 400 hotels in 60 countries, Novotel’s successis due to the professionalism and enthusiasm of its 30 000 employees whohave been embodying the brand’s ideals for over 40 years.

    DNA of the brand, innovation is at the heart of the promise made to employees : "At Novotel, we grow faster" . To transform this promise into reality, Novotelhas implemented a unique human resources policy declined around five mainprofessional career paths.

    Novotel accompanies each employee throughout their career.Integration, geographic mobility, bridging provision, skills development everyoneis given the opportunity to progress quickly and go further. Impossible is not Novotel.

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