User Experience Specialist
Auckland, New Zealand
1m ago

Our goal at ASB is to ensure we do more to help New Zealanders get "One Step Ahead". We aim to do this by moving with pace in the right direction.

More specifically, we have a Digital team that looks to break the mould every day by delivering the best customer experiences unlike ever before! If you're looking to gain some experience and work for a team that fosters a diverse and inclusive culture, flexible working options for all and the ability to make a difference to people's lives every day through your output, then read on!

ASB's talented Digital team design and deliver innovative experiences for one of New Zealand's largest, and most highly valued, online and mobile customer communities.

Reporting to the Head of Digital Experience and Optimisation, this role is responsible for ensuring our digital platforms offer the best possible user experience, driving customer and online community engagement.

This includes researching, designing and testing cross digital channel UX solutions using modern tools and methods. This exceptional role will involve working with a talented team that is committed to innovation and creating the best digital customer experience possible.

The ideal candidate for this position will :

  • Have at least four years of professional experience in user experience with a broad portfolio spanning web and preferably mobile.
  • Demonstrate good working knowledge of agile development processes that support the delivery of enhancements and projects within the digital context.
  • Have the passion and desire to understand the core customer motivation and behaviours that occur within the digital space and be able to translate them into actionable deliverables.
  • Have the ability to work on multiple projects at once, prioritizing tasks and deliverables, while collaborating with cross-
  • functional teams and managing stakeholders.

    This is an outstanding opportunity for someone who is keen to take on an exciting challenge, work on large projects, and play a lead role in helping this team take ASB's digital platform to a whole new level.

    ASB offers an attractive staff benefits package and an exciting working environment. If you want to do UX that changes people's lives by helping them manage their money better, this is the role is for you.

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