Business Analyst / Systems Support
New Zealand Herald
Auckland, NZ
3d ago

We are looking for an analytical, logical, problem-solving systems expert to join our team in Ellerslie. You’ll be coordinating the improvement, design and implementation of the operational systems that support the newspaper sales team, distribution, subscriber marketing and the customer contact centre.

  • You’ll have great people-skills and experience managing relationships as you’ll be working closely with a variety of teams including Finance and IT;
  • plus you’ll manage all external relationships with software vendors. You’ll also provide support to the Systems and Support Manager and work in special project teams.

    You’ll be working as part of a fantastic, hardworking team based in Ellerslie with a gym and free on-site parking!

    What we’re looking for :

  • Experience with a variety of systems and a proven track-record of successful implementation
  • Knowledge of business analysis, methodologies and frameworks
  • Knowledge of project management development, methodologies, project life cycle and project documentation
  • Ability to prepare project documents such as business cases, proposals, business requirements, training material and test plans
  • Experience in system support with logging of issues and prioritising fixes into the test / live environments
  • Ability to work on multiple projects concurrently meeting deadlines and work under pressure
  • Proficient in Word / Excel / Visio
  • Very proficient in spoken English
  • A motivated self-starter with good organisational skills
  • Strong planning, analysis and communication skills
  • If this role sounds like you, please apply now by showcasing your skills and experience in your CV and cover letter.

    Applicants must have New Zealand residency, citizenship or have a valid work permit.

    Additional information

  • Remote status
  • Flexible remote

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