Play a lead role in transforming the platform
Be a catalyst for change and innovation
Work in a structured, engaged and social team
About The Role
As a ServiceNow Systems Administrator, you will analyse and translate business requirements into functional / non-functional system specifications, the impact analysis of change, estimating, performing peer reviews, communicating with business customers and stakeholders, be the key role in supporting solutions through the consulting, conducting analysis and design phase of the SDLC for the purposes of developing new and / or enhancing the applications.
To achieve this, you will :
Ensure the approved development methodology and standards are followed with any deviations being escalated.
Take ownership of all analysis documents (functional / non-functional specification, system documentation, data dictionary, non-functional requirements).
Drive continuous improvements of the system analysis practice and process.
Manage process improvement and adherence, and support the Analysis and Design Manager in scoping, planning and managing system analysis activities.
Lead and mentor the less experienced System Analysts.
Role Location : Auckland or Wellington
Role Type : Permanent, full-time opportunity
Working Hours : Standard business hours with plenty of flexible work options available
To grow and be successful in this role, you will ideally bring the following :
3+ years of experience as a Senior ServiceNow Developer, with a strong focus on Service Portal, ITIL, Discovery, and Integrations
Experience in producing functional and or technical specifications for the ServiceNow platform
Experience with Performance Analytics
Strong Leadership and negotiation skills
Exceptional attention to detail and strong focus on quality
Excellent communication, written and presentation skills
Some of our other benefits include :
Various leave options, including family Leave, parental Leave (26 weeks fully paid), lifestyle Leave
Staff Banking and Insurance benefits
Dedicated online learning & development portal to develop your skills and career
Southern Cross Health Insurance