Service Delivery Associate
Robert Walters
Auckland, Newzealand
4d ago
source : Hireejobs

Service Delivery Associate Work a diverse role combining customer service and delivery coordination Ensure smoothly run processes within the customer delivery division Overview of the company This global company has a history creating breakthrough innovative products within the world of technology With an awesome culture and a driven team environment this company is well respected as an industry leading manufacturer About the role In a hybrid role you are required to provide assistance within the service and delivery division and give training for installations You will liaise with existing potential clients and stakeholders to ensure that installation processes are carried out effectively Key Responsibilities Manage documentation effectively whilst maintaining workflow Communicate externally and internally to ensure successful deliveries for clients Leading projects to provide reports on internal and external updates and progress Resolve conflicts that could interrupt delivery deadlines Review business process and continue to improve methods Extrapolate data pivotal to installs and updates Key Requirements Experience in both customer service and technical administration Confidence liaising with all levels of management Strong time management and problem solving conflict resolution Exceptional communication skills written verbal Ability to articulate complex information to varied audiences Strong Leadership negotiation and decision making skills Ability to utilise internal external resources to ensure successful outcomes Robert Walters endeavours to review all applications in a maximum of five working days If you have not received correspondence within this timeframe please do not hesitate to contact Kiri Johnston on 09 374 7300

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