Payroll Software Support Consultant
Auckland, New Zealand
2d ago

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role

You'll actively support our client payroll teams using our payroll services / software, and work as a close-knit team to deliver quality solutions specific to their needs.

This is a role that requires exceptional communication skills as you'll be mainly working with clients via email and telephone calls.

This role does not interact with client employees or members of the public.

This is a great opportunity to develop your payroll career with a team that truly delivers solutions second to none. You'll be recognised and valued for your contributions.

We have a family-friendly work environment, and we'll provide you with health, life and income protection insurance.

What you’ll bring

This role is suited to an individual with experience in administration, customer service or payroll - ideally with a couple years in customer service / software support experience.

We're looking for a customer-centric, computer literate team player. Any experience in payroll would be beneficial but not essential.

You'll be highly organised with strong numerical skills, along with a positive can-do attitude. You'll use initiative, self-learning and logic to work through issues and have the ability to work under pressure.

You will be trained up on our system, but we expect you to be a quick learner, with excellent verbal and written communication skills.

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies.

We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations.

With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds.

We are local at heart, yet world-class in capability.

If you are interested in this position,

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