The Business & Private Banking Dealing team in Global Markets offer a range of financial markets products and tools for our Business & Private Banking customers.
We're looking for an energetic and customer-focused superstar to join the team in this Dealer position.
What you will do
Part of a phone-based team, you will answer calls from our retail, private & business banking teams as well as from customers directly, assisting them with a range of queries and requests.
These include conversations around FX transactions, Foreign Currency Accounts and Term Deposits, as well as helping our customers with their FX Risk Management requirements.
You will build and maintain strong relationships with our Business & Private Banking customers; providing proactive frontline service through asking questions and engaging with them to identify their financial markets needs and tailor solutions for them, while also educating them on additional products & services to make their banking easier.
What are we looking for?
First and foremost, we're looking for someone who is passionate about providing unbeatable customer experiences, with a keen interest in developing a career within financial / global markets.
Success in this role will be determined by your ability to effectively prioritise your time while working in a fast-paced environment.
You need to be someone who naturally builds and maintains relationships with both internal and external customers with a drive & dedication to work hard for great customer outcome.
If you have a passion for providing excellent customer experiences, enjoy building relationships and are interested in developing your career in financial markets then we want to hear from you!
Working for ASB
In return, you will work for an organisation that places huge importance and focus on its people, where the sky is the limit for development and career opportunities.
You'll work in a successful and supportive team environment.
ASB's sense of who we are and what we stand for is grounded in our values. They guide our business in our day to day interactions with our teams, customers and community.
They are what makes ASB - ASB.
We offer a flexible and supportive work environment and offer an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.
Please note that all applications must be received online via our careers site, so click "apply now" to be considered for this awesome role.