Client Services Manager
Laura Fergusson Trust
Christchurch City, NZ
1d ago

Christchurch City, CanterburyPermanent Full time positionThis is a newly established role and we are seeking an experienced professional who will lead our large team of residential support workers and be responsible for ensuring person centred supports that are tailored to meet individual's needs and goals.

The Laura Fergusson Trust Canterbury is an independent, not-for-profit, community and residential rehabilitation provider.

Our residential service provides long term support and slow stream rehabilitation for younger people with a variety of neurological conditions, including acquired or traumatic brain injury.

Reporting to the General Manager, we are looking for someone who will join our leadership team and lead our support and enablement teams as they go about achieving the organisation's vision on a day to day basis.

The Client Services Manager will be responsible for leading practice and people development and supporting the operations of the service.

You will be responsible for managing the teams of approximately 80 support workers, who deliver services to our clients across four locations in Christchurch.

You will be joining a forward focused and evolving organisation with a strong reputation for the quality of service it provides.

An organisation determined to reflect current sector best practice in all its operations, constantly aware of changes in the needs of its clients.

To achieve this you will need to : Have a minimum of three years' experience in a leadership and management role within the disability sector.

Have experience managing operational teams who work across 24 / 7 rostersHave worked in acquired or traumatic brain injury / disability supportHave excellent personal organisation and time / task management skills.

Be an empathetic, empowering and motivating leader of othersA tertiary qualification in health or disability or equivalent is desirableExperience working with people with disabilities and a knowledge of the Health and Disability Sector Standards, Code of Health and Disability Services Consumer's Rights and the Accident Rehabilitation and Compensation Insurance Act is essential.

If you are interested in this exciting opportunity we would love to hear from you!Enquiries regarding this position can be made to : Ron Trelease -

General ManagerT : 03 351 0213

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