Customer Sales amp Service Consultant shal Wynyard Wharf
SeaLink Travel Group
Auckland, Newzealand
11h ago
source : Hireejobs

A bit about you They say variety is the spice of life At SeaLink we are fortunate to have work experiences and opportunities that make our work exciting enjoyable and worthwhile If you are just starting your career journey in customer services or are looking to gain some exposure to the tourism industry then we may have the opportunity that you have been looking for What does this work involve Our peak season is over the summer months and we have several fixedterm opportunities until April 2020 for engaged customerfocussed people to work in our Sales Centre which overlooks the sparkling Waitemata Utilising your natural people skills and friendly customer service skills these roles will give you the opportunity to demonstrate your ability to resolve customer queries and process their bookings over the phone via email and facetoface Key duties include Responding to queries and processing bookings in a professional accurate and timely manner Providing a welcoming and efficient checkin service Marshalling our customers and their valuables on and off the ferries There are several fixedterm vacancies at our Wynyard Wharf site based in Auckland s CBD The positions are based on a 7day flexible roster including public holidays Shifts vary in duration start and finish time depending on the day of the week and peak holidays For example office hours range from Monday to Friday 5 45am 4 15pm or 7 30am 6 00pm 8 00pm in peak periods Weekends and Public Holidays run from 6 30am 5 00pm To be successful in the role you will need to have the following skills knowledge and qualities Proven sales and customer focused delivery skills Professional phone manner and excellent verbal and written skills Customer centric always wanting to go above and beyond to delight and impress A demonstrated ability to work under pressure High computer competency Able to easily adapt to changing work conditions Ability to resolve queries with initiative energy and a positive attitude Tourism industry experience preferred and or Previous contact centre experience Have a full or restricted class 1 drivers licence Cando attitude What do we offer Full training A uniform Ongoing support from our friendly knowledgeable and professional team About SeaLink SeaLink Travel Group is dedicated to the operation of a topquality service through our fleet of vessels on the Hauraki Gulf transporting passengers cars and freight to Waiheke and Great Barrier Islands as well as a commuter service from Pine Harbour Keen to apply If these roles sound like something you would be interested in please apply above or email your covering letter and CV to recruitment sealink co nz As part of our recruitment process candidates must be prepared to complete a drug and alcohol screen and a security check No agencies please

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