Loan Set Coordinator (Auckland, NZ)
Smith & Nephew
Auckland-Wairau Valley, New Zealand
4d ago

Summary

The Loan Set Coordinator will be responsible for ensuring the effective coordination, control and monitoring of all NZ loan kit room functions for the timely dispatch, and returns of instruments and implants to Smith & Nephew customers.

This role will report to the Operations Lead, New Zealand.

Essential Job Functions

  • Ensure all surgery cases / bookings are completed in a timely manner and equipment requirements are effectively communicated with customers and sales reps
  • Maintain inventory control to ensure availability of implants / instruments for case coverage
  • Ensure stock rotation of inventory and removal of expired items within NZ Loan warehouse
  • Monitor the quality inspection of returned material / equipment
  • Identify and confirm status of returned material / equipment in SAP
  • Coordinate the decontamination process of returned equipment
  • Ensure all loan implants be individually tagged and transacted out and in via the Smith & nephew RFID Tunnel System
  • Perform domestic shipping duties and ensure effective communication of delivery information to relevant departments
  • Perform general warehouse and other related duties as required by management including on call duties
  • Education

  • Tertiary qualifications in a Science and / or Business disciplines
  • Experience

  • Experience within a customer service / supply chain / warehouse environment
  • Exposure to medical industry and devices
  • Experience in loan set operations, desirable
  • Experience working with contaminated materials
  • Inventory management experience
  • Technical Knowledge & Competencies

  • Experience using SAP ERP system; Microsoft Office; loan set Radio Frequency Identification (RFID) systems
  • Superior organisational and coordination skills
  • Customer focused with ability to adapt and respond to customer needs
  • High attention to detail and accurate with numbers
  • Can take initiatives and follow instructions accurately
  • Able to work without direct supervision
  • Able to work under pressure and meet deadlines often with conflicting priorities
  • Applications

    To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, please note that only shortlisted candidates will be contacted.

    Smith & Nephew is committed to helping people regain their lives by repairing and healing the human body. We believe that this can only be achieved by establishing mutually beneficial relationships with all of our stakeholders including patients, healthcare professionals, investors, and employees.

    If you share our passion for innovation and can demonstrate how you meet the criteria outlined, we would love to hear from you.

    We continue to actively build an environment where every individual can fulfill their potential and be proud ambassadors for Smith & Nephew, our customers and their patients.

    We value the diversity of our people and welcome applications from everyone.

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