Operations Analyst - 12-mth term
Paengaroa, Paengaroa
4d ago
  • Support our ERP system to ensure that our users’ needs are met
  • Varied role : 1st Level issue resolution, maintain systems documentation, conduct training
  • Small close-knit team who takes pride on keeping customers happy
  • The Opportunity

    Due to an internal promotion, we’re seeking an intermediate-level IT systems professional, to provide first-line support for Comvita’s business and integration systems.

    This position is initially for a 12-month term, with future opportunities possible. You’ll have good experience maintaining a full suite ERP system (Comvita uses QAD) and have experience supporting system integrations and developing reports.

    In order to assist users with their queries, you’ll put your operations knowledge to good use, and will enjoy the variety of working across the entire business from Sales, Supply Chain and Finance.

    You will become a pivotal member of a supportive and caring IT team, and there are also external consultants to call upon.

    You can confidently use your script-writing skills to extract / data develop accurate reports and perform configuration changes within ERP and integration systems.

    Responsible for creating and maintaining systems support and administration documentation, you’ll also develop user-friendly training information.

    People like to come to you, as you provide logical and easy to follow solutions.

    At Comvita, we endeavour to provide a flexible approach to where / when you work, and we do support remote working. Some on-call after-hours and weekend work is required.

    About You

    Key to being successful at Comvita, is having a natural aptitude for identifying improvement, persevering until a resolution is reached, and most importantly informing your users along the way.

    Your experience in an operational environment and ability to prioritise tasks and work within a team, will ensure you shine in this role.

    As a broad IT Operations role; you’ll have strong experience managing ERP, integration systems and platforms e.g. CRM tools.

    You must have a solid understanding of ITIL and Business Analysis concepts and practices. You’ll also need a basic understanding of data analytics, data warehousing and reporting techniques such as using query languages like SQL.

  • So, if you enjoy being around smart operators, who are passionate about the part they can play in transforming and winning on global stage;
  • this may be exactly the next career level that you’ve been looking for. We look forward to your application.

    About Us

    Our purpose at Comvita is working in Harmony with bees and nature in Aotearoa, New Zealand, to heal and protect the world.

    Comvita was founded in 1974 by two New Zealand beekeepers, Claude Stratford and Alan Bougen. Today, almost 50 years on, our Support Centre is still Paengaroa based, our Apiaries team work across New Zealand, and our hive extends to Australia, Greater China, Japan, Korea, South-East Asia, USA and the UK.

    We are proud to share our premium, immunity-supporting products with the world, and to help leave it in a better place.

    Here at Comvita we embrace the science of nature to support natural health and wellbeing, and to build global resilience.

    We believe in the power and wisdom of bees, and the idea of One Hive , where belonging makes each of us stronger. Through our Comvita Harmony Plan we have big dreams to do business in a way which leaves the world better off.

  • we would love for you to join us!
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