Service Receptionist
Gisborne, Gisborne, NZ
4d ago
  • Full Time
  • Application Closes 03 Oct 2021
  • Gisborne - Gisborne
  • Receptionist and Information Clerk
  • Service Reception Role Service Support

    Want to work in a fast paced environment as part of the team representing an iconic Kiwi brand? The last year has seen continuous growth across all our divisions and now we need to expand our team.

    We are seeking a mature minded person to join our Eastland Toyota Store as a Service Receptionist / Advisor. This is a varied role, so there is no risk of getting bored.

    Customer Service is a huge focus. You will have the natural ability to engage with people from different walks of life to really understand what going the extra mile means.

    You will have proven experience in administration / customer service roles. You will have good computer skills, be process driven and most importantly have initiative and a can do attitude.

    Key Tasks include (But not limited to)

  • Meeting & greeting customers
  • Booking customers into the Service department
  • Answering incoming phone calls
  • Carry out Service Department invoicing
  • Liaise with Technicians in the workshop
  • Communicate regularly and effectively with customers on what stage their vehicle is up to in the service / repair process
  • Follow Company and Toyota procedures and processes
  • Drive customer and company vehicles in responsible and respectful way
  • This is a full time position, 7.30am to 5.15pm Monday to Friday with rostered late night Thursdays and rostered Saturdays.

    if required. Ideally you will have a full drivers licence and be able to drive a manual.

    You don’t need to know a lot about cars or have extensive experience as full training will be provided and you will be supported by existing Service Department team members.

    This is an exciting opportunity to be part of a well - respected brand and company and to be supported in your career growth by experienced staff and managers.

    We look forward to meeting you.

  • Job-Description Service-Advisor.docx
  • Full Time
  • Application Closes 03 Oct 2021
  • Gisborne - Gisborne
  • Receptionist and Information Clerk
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