Principal Solution Engineer - Communications - Auckland - Salesforce Industries
Salesforce
Auckland , New Zealan
2d ago

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Job Details

Principal Solutions Engineer Communications Auckland - Salesforce Industries

Salesforce Industries is hiring experienced Principal Solutions Engineer to help sell our Communications Vertical Industry Applications.

Our Principal Solutions Engineer are deep product and industry experts who are teamed with our account executives to develop sales strategies and solutions that address customer needs in new and existing accounts.

This role will interact primarily with Fortune 1000 (Enterprise) clients and will require effective communication skills, the ability to deliver dynamic software demonstrations and a confident knowledge of the related industry processes and best practices.

This role requires that you be experienced and comfortable working with deals of all sizes and a comfort interacting with levels ranging from individual contributor to CEO’s of large corporations.

Primary responsibilities include

  • Providing pre-sales / SE leadership in a teaming environment
  • Articulating the Salesforce Industries value proposition and vision to Tier 1 Communication Service Providers
  • Configuring and presenting software demonstrations that are both functionally compelling and most importantly, relevant to the specific business processes of interest to the customer / prospect
  • Developing technical peer relationships in key accounts
  • Prior experience working with Salesforce, Siebel Industry Applications or other Tier 1 Telecom / Communications specific applications is preferred, along with a deep industry expertise in the target vertical of Communications.

    Additional Responsibilities & Expectations

  • Understand customer needs through detailed discovery of their industry processes to identify value and challenges that can be addressed with the Salesforce Industries platform
  • Develop high-quality presentations, proposals and software demonstrations for a specific customer / prospect
  • Work with the sales team to build, manage and maintain customer relationships
  • Work closely with the Sales Director and Director of Solution Consulting to prioritize opportunities
  • Be responsible for the 'technical win' by providing functionally compelling and relevant demonstrations
  • Provide customer feedback to the product management and engineering teams to capture new customer requirements and enhancements
  • Lead and collaborate with interdisciplinary project teams
  • Provide recommendations for overcoming technical sales objections
  • Bias to making those around you successful; you are comfortable working as a team player and a mentor in a fast-growing organization
  • Contribute to building a positive, can-do, high-performance culture
  • Demonstrate a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations
  • Experience

  • 7+ years of Communications industry software sales consulting
  • Proven success as a solutions engineer at other software companies
  • Industry domain experience in Communications is required
  • Experience working in a fast moving, agile company and sales team
  • Experience configuring and demonstrating the Salesforce Sales or Service Cloud Apps, or a similar leading CRM application is preferred
  • Skills

  • Strong understanding of modern systems architecture including on-premise and Cloud based systems
  • Technical proficiency with Salesforce configuration and components (service cloud and force.com including APEX, VisualForce and lightning components)
  • Familiarity with modern web and mobile front-end systems including the tools, processes and technologies behind a company’s digital strategy (for example Angular, CSS and JavaScript)
  • Expert knowledge of the complete sales lifecycle with extensive experience responding to sales RFIs / RFPs and configuring software demos at very high levels of quality
  • Capability to translate business requirements into compelling software demonstrations
  • Excellent leadership, communication and teamwork skills
  • High degree of confidence in presenting software demos and leading technical pre-sales discussions
  • Desired Certifications / Qualifications

  • Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field, or equivalent experience
  • Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this

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