Corporate After Hours Consultant : Remote Base in NZ
FCM
Thames
3d ago

An exciting opportunity has become available for an experienced Corporate Travel Manager to join our fantastic after-hours team located around the country.

This position is an extension of our daytime teams and is responsible for providing service for those needing assistance outside of standard office hours.

Searching for our next consultant to deliver comprehensive travel service to companies and individuals whilst ensuring a 100% service delivery standard.

Come and join Flight Centre New Zealand's corporate division and be a part of reshaping the future of travel with the stability of a global company.

About Flight Centre Travel Group

We are industry leaders who are transforming and preparing for substantial growth. We boast a fun and connected culture, with a commitment to the health and wellbeing of our people, and their professional growth.

We offer flexible working arrangements (including the option to work remotely from any location in New Zealand in this role!) free and confidential access to health consultants and financial advice, an EAP programme and career development.

About You

To be considered for the role you will ideally have previous travel consulting experience in corporate travel, but for the right candidate we would consider a background in retail, wholesale, or airline environment, and like us, you’ll have a passion for travel.

  • To stand out from the crowd, you’ll also have;
  • A track record of excellence in customer service
  • 3+ years working as a travel consultant ( Corporate preferably) with GDS experience
  • Strong airfare, ticketing / reissues knowledge
  • A sharp eye for detail and accuracy
  • The skill to manage urgent requests and a high volume of bookings
  • Innovative problem solver, and able to resolve issues with minimal support
  • Great knowledge of travel and excellent communication skills
  • You will be comfortable working remotely (home based) on roster shifts
  • About the Role

    Working closely as part of a small and focused after hours team looking after our clients, your main responsibilities will include :

  • Providing a first-class customer service to the client
  • Transacting all clients travel requirements, in a timely, accurate, friendly, and helpful manner in accordance with minimum standards
  • Compliance with client’s service level agreements
  • Keeping up to date with product knowledge and providing sound travel advise
  • If you want to work closely as part of a dedicated and experienced team, APPLY NOW!

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