Application Systems Analyst
Hall's
Takanini, AUK, NZ
2d ago

We're passionate about our role in delivering the finest of Kiwi food, and it's our people in depots and out on the road every day who work vigilantly to ensure the safety and freshness of the product we store or deliver.

Our people drive our business, literally!

This role is responsible for leading and managing the Transport applications and databases. Working with 3rd party application vendors providing day to day support and project managing application updates and upgrades.

Key Responsibilities :

The key responsibilities and associated duties of the Application Systems Lead position are defined as follows :

  • Transport systems lead - managing the day to day functionality and performance of Transport systems / applications - including Transport Management Systems (TMS), mobile / handheld applications, fleet and online customer facing applications.
  • Technical support for Warehouse management systems
  • Hands on technical working with key TMS systems to troubleshoot, undertake initial diagnostics of application issues to self-resolve and / or escalate to 3rd party vendors.
  • Lead periodic Transport application upgrades and arrange database 'health checks' with TMS vendors. Hands on SQL experience
  • Manage day-to-day cases, escalations and resolutions with key Transport application providers (such as Trimble). Provide 2nd level support to other IT team members in the management and escalation of issues.
  • Escalate critical or unresolved issues with the IT Manager.

  • Manage application databases with supporting vendors. Ensure appropriate database maintenance activities are in place and regularly administered.
  • Provide holiday support cover for team members.
  • Skills & Experience required :

    3+ years' experience in a similar or related roles, including significant exposure to :

  • Transport Management SystemsSQL script writing (T-SQL)Experience maintaining applicationSystems management experienceBusiness process mapping and Application migration Transport and warehouse technologies / business experienceTesting, UAT and business solution deliveryWorking with software vendors
  • To be successful in this role you will need the ability to build strong relationships, present complex technical information in a comprehensible manner combined with a collaborative style of leadership.

    About Halls Group :

    Hall's is a leader in refrigerated transport and logistics, well- established across New Zealand, with a high profile and a focus on providing top customer service.

    Our committed drivers and teams represent typical New Zealand values and work hard to 'deliver the goods'.

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