Trade Sales Support - Fixed Term
Hamilton, NZ
5h ago


CARTERS Hamilton is seeking a sales administrator or coordinator with a second-to-none phone manner, keen eye for detail and commitment to providing outstanding service to our customers until August 2021.

Primarily you will be responsible for inbound sales calls, this role has huge variety and development opportunity working in an extremely fast paced environment.

Some of your main areas of focus will be :

  • Handling customer enquiries by phone, providing customers with product advice, quotes and tailored solutions
  • The time-sensitive nature of our customer needs requires an ability to input accurate data quickly and process incoming sales orders efficiently within specified timeframes
  • Liaising with other areas of the branch including inventory and despatch; following up on customer orders and deliveries
  • Supporting the Account Managers when they are on the road with customer information, pricing and product information
  • Dealing with suppliers; gaining knowledge on new lines added to our product range and also enquiring about current products we don't stock, finding out specifications and pricing on behalf of customers
  • Attending to customers in store as and when required

    The foundations to this role will see you demonstrating the below skill set :

  • Proven customer service experience and / or a sales administration background
  • Excellent communication skills both verbal and written
  • Strong computer skills with the ability to learn quickly and accurately input data
  • Ability to build rapport with customers and enjoy a team focused culture
  • Ideally your background will be from a trade, call centre or sales support background, with an understanding of how you can add value coupled with a passion for our industry

    If you're wanting a partnership that's built on genuine trust and desire to grow together, this could be the opportunity for you.

    As well as a positive, supportive, professional work environment, we also offer :

  • A competitive remuneration package
  • Company Buying Privileges across CARTERS Stores
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