Sales and Service Manager
Papakura, NZ
5d ago

We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate Papakura management team!

Farmers is proud to be New Zealand's leading department store and a favourite destination for everything to do with Fashion, Beauty, Toys and Homewares.

Not only does this mean we need to provide a superb range of products at competitive prices, we also want our people to have the right skills to provide exceptional service to our customers.

As a passionate and experienced retail leader, you will motivate and build capability within your team whilst coaching for high performance.

Your delivery of exceptional customer service will set the standard for your team members!

As the Sales and Service Manager you will :

  • Drive department sales and take full ownership for the teams sales performance
  • Manage, coach, develop and motivate team to exceed sales budgets
  • Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
  • Drive a customer service culture across departments by ensuring high levels of customer service
  • Implement & communicate promotional plans for upcoming events
  • What we are looking for in our ideal candidate :

  • Have a strong passion for Retail
  • Are self-motivated and highly driven
  • Can build a world class customer service culture
  • Drive high performance through great leadership skills and abilities
  • Have strong experience in coaching and developing people
  • Possess a strong understanding of store operational duties
  • Have excellent time management and organizational skills
  • What's on offer :

  • A fantastic opportunity to join a well- known New Zealand retail brand
  • A generous staff discount package across the Farmers and James Pascoe Group
  • Ongoing training and development to help you achieve your career objectives
  • The position is for 80 hours per fortnight and will involve weekend work and flexibility for early starts or late nights as part of the management roster.

    If you are up to the challenge of being a hands on Department Manager who knows how to lead and motivate your team, build a positive culture, control stock flow, manage reserves and daily merchandising and assist with loss prevention, then we are keen to speak with you.

    Entitlement to work in New Zealand

    In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process.

    If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

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