Customer Service Representative
Waste Management
East Tamaki
2d ago

Offering a customer services role with real career development opportunities in an essential service with the option to work from home!

Looking for highly motivated professionals to join our busy and supportive Customer Services team at our new purpose-built state of art Head Office, based in East Tamaki.

As a Customer Service Representative, you will be providing a high level of customer service to internal and external customers to answer questions and resolve issues.

You will be the first point of contact for our customers and you will be comfortable to work in a dynamic environment.

What is exciting about the role?

  • We pride ourselves in providing great career opportunities to our employees
  • Family friendly work hours, and the potential to work from home
  • A dedicated 3-week induction program to ensure you are ready to help our customers
  • Ongoing training programs with a dedicated trainer and supportive team leaders
  • Free onsite car parking and onsite cafe
  • Your first three weeks will consist of intensive training to ensure you are familiar with our systems.

    Our ideal candidates will have :

  • Contact centre experience or proven customer services skills and a desire to progress their career
  • Outstanding communication skills both verbal and written
  • Genuine passion for quality service and people
  • Experience in problem resolving and the confidence to make decisions
  • A positive and professional approach
  • Demonstrate self-motivation, attention to detail, and strong time management skills
  • Be able to work independently, and as part of a team and cope well with pressure
  • This is great opportunity to join a dynamic and innovative market leader, and a nationwide essential service!

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