Margin Assurance Analyst
Wellington, Wellington, New Zealand
4d ago

Job Description

We are looking for a Margin Assurance Analyst to join the Margins Assurance team. This role is responsible for ensuring accuracy, reporting, and understanding of revenue and cost of goods (COGS) across the company’s billing systems.

Reporting to the Margin Assurance Team Leader, this role will research services, analyse the business drivers, and work closely with the Symbio Finance, Product, Billing, Systems and Commercial Teams to resolve issues.

What you'll do as a Margin Assurance Analyst :

  • Audit and evaluate customer / vendor invoices, contracts, and orders to ensure accurate billing
  • Conduct variance reporting, root cause identification, and error resolution resulting in revenue recovery or cost savings
  • Work with internal and external stakeholders to ensure services are at the appropriate margins and installed and disconnected in agreed timeframes
  • Identify process improvements driving efficiencies throughout the business
  • Manage customer fraud disputes by coordinating between customers / suppliers
  • Support ad hoc requests, reports, and projects
  • Qualifications

    What you'll need to succeed :

  • 2-5 years’ experience as a Reconciliation Specialist or in a similar role
  • Ability to analyse financial records, gauge accuracy, and ensure payments are taking place in a timely manner
  • Experience in examining and analysing records to identify errors and any other irregularities that might interfere with collections or billings
  • Proficiency in Microsoft Excel
  • Demonstrated written and verbal communication skills
  • Deadline driven and detail orientated
  • Willingness to learn new systems and billing methods
  • What's it like to work here?

    We strive for a healthy, inclusive, and flexible workplace. We nurture diversity, continuous learning in the latest technology and thinking.

    Innovative benefits include parental leave for mums and dads, remote working, and a comfortable, fun working environment with social events, prayer rooms, pool tables and fully stocked bar!

    If this sounds like the next great step in your career, we'd love to hear from you.

    Apply Now!

    Symbio is an equal opportunity employer. All applications will be treated with the strictest confidentiality. You will need to have current work rights to work in New Zealand and be prepared to undergo relevant background checks. No recruiters please .

    Additional Information

    Life at Symbio

    Symbio is committed to a strong culture that is diverse and inclusive and we encourage our employees to bring their whole self to work.

    We ensure our employees have equal access to a range of learning and development opportunities, and encourage everyone, regardless of gender, ethnicity, disability, sexual orientation or life stage to embrace these opportunities, enabling them to develop themselves and their career.

    Our employees’ happiness, health and wellbeing is important at Symbio. We provide all employees with flexible working options to ensure that work doesn’t compromise life outside Symbio and also supports their wellbeing.

    We regularly enhance our employee benefits such as an employee share gift plan, paid birthday leave, up to 12 weeks paid parental leave for both parents as the primary carer, reward & recognition programs and social clubs.

    At Symbio, our diverse backgrounds and unique experiences allow us to continue to innovate and create the brands, networks and technologies to power the future of global communications.

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