Our CompanyWe don't just rent cars. We're changing the way people move. Across our world-famous brands Avis, Budget, Zipcar, Payless and Apex we're leading the way for the global mobility industry, with 11,000 rental locations in 180 countries.
This is a permanent Full-time (40 hour) position, which will be based at our Ellerslie Auckland Head Office conveniently located within walking distance from the Ellerslie train station.
Reporting to the Database Manager, the primary role of this position is to create / update and maintain a wide range of databases and multiple country specific informational changes and associated requirements to a very high level, while also providing support and information to Account Managers, Rental Agents and Customers alike across the various brands and countries with informational updates and maintenance changes via phone and email as required.
Responsibilities Aside from general administration, data entry and environmental duties, the role is responsible for the accurate and timely processing of all Asia Pacific Rate (New Zealand, Australia & Singapore), Customer and other associated databases whilst also answering queries from all interested parties globally.
You will be working in partnership with all stakeholders within the business, including Account and Sales Mangers, Locations and Operations networks, to ensure prompt, professional maintenance of all databases via quality data entry activities and communications etc.
ensuring important internal and external client relationships are maintained and flourish.Required skills and qualitiesPrevious experience in a data entry environment or car rental industry.
A solid knowledge of all Microsoft ProductsTo be successful in this position you will : High attention to detail, initiative and set high standardsExcellent keyboard skillsExcellent written and verbal communication and interpersonal skillsGood knowledge of word and excelGood decision making and problem solving skillsDemonstrated service excellenceAbility to work as part of a team or autonomouslyBe able to work well under pressureBe driven to achieve all set goalsHave strong customer service and problem-solving skillsHave a passion for change that enhances current processes and drives efficiencyDemonstrate the willingness and ability to learn and take on new challenges What we offerAs a global company we can offer opportunities for your development!Standard hours Monday to FridayCompetitive salaryLife insuranceCompany discountsCompany retirement scheme (Maximum 6% employer contributions to Kiwisaver and Company retirement scheme)Generous parental leave benefits + more!