Sales Operations Associate
Crimson Education
Auckland, NZ
4d ago

Crimson Global Academy is a registered private online high school that allows students to learn without limits. We place no upper limit on the number of subjects a student can sit, no minimum age requirement for capable students to join accelerated classes and no restrictions on where our students can study from, and where our teachers can teach from.

Our distinguished teachers have an average of 20+ years of experience and in our small, seminar-style classes, combined with our thoughtfully crafted extracurricular program, we work to ensure students’ academic, emotional, and social development needs are fully cared for.

As a truly borderless school, we provide academic solutions for students of all learning needs including those who have significant out-of-school athletic and arts commitments who desire flexible timetables without wanting to compromise on their teaching quality.

Our students join our live classes from over 20+ countries with the most inspiring teachers from the United States, United Kingdom, New Zealand, France, and more.

This role is responsible for the continuous improvement of the sales process to remove friction and increase the efficiency of the global sales efforts.

The role requires a strong analytical mind with the ability to be hands-on with training and support.

What you’ll be responsible for :

  • Achieving agreed-upon enrolment targets and outcomes, including key leading indicators and metrics, such as sales cycle times, conversion rates, package value / lifetime customer value, forecast precision.
  • Ensure feedback from sales and marketing teams are captured, communicated, and actioned to improve sales operations
  • Provide training and support to sales teams that make an impact on key metrics, including creating and updating training collateral.
  • Create monthly and quarterly forecasts by examining past and potential future trends.
  • Ownership of key sales administrative IT platforms, including Salesforce / OpenApply (CRM), Canvas (Learning Management System), Zoom Phones, Calendly, Commission tracker.
  • Manage the capture and integration of data to analyse it and develop actionable strategies and tactics.
  • Communicate insights from data to relevant stakeholders and positively influence teams towards creating impact, efficiency, and better outcomes.
  • You just might be the person we are looking for if you have :

  • 1+ years experience in sales operations or enablement, OR 1+ years experience in a financial analytics or management consulting role, OR 1+ years experience in an IT or engineering role.
  • Always going the extra mile to support others to become better and higher performers.
  • Interested in working with families and students to provide them with the best opportunities to find their passions and achieve their potential.
  • Believe that education is the most powerful tool to changing the world
  • Experience and skills that would be useful in this role

  • Fluency in another language, particularly in Mandarin, Korean, Russian, Arabic, or Japanese,
  • Experience with Salesforce, OpenApply, Tableau, PowerBI
  • Advanced experienced in Powerpoint and Excel (or Google equivalents)
  • The role will be based in Auckland, New Zealand.

    If you're passionate about education, looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

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