Operations Support
Carpet Court
Wellington, NZ
5d ago

Operations Support

  • Full time, weekdays only - weekends free for yourself!
  • Develop your skills within a growing company
  • Great location in Porirua!
  • We are looking for our next Operations Support superstar to join our Porirua team and assist with all things Operational!

    With a strong brand and even stronger products (you remember that Rhino living on our carpet) we pride ourselves on delivering the best results to our customers and celebrating our success.

    We’re constantly developing new product and marketing strategies to keep us ahead of the game and in line with the latest industry trends and technology.

    At Carpet Court, we are proud to be New Zealand’s flooring leader supplying Kiwi’s across the country with the best products, advice and service (not to mention having a pretty awesome Rhino for our mascot).

    We work hard to stay above the market in design trends, product innovation and outstanding customer service, and we love to celebrate this success across our teams.

    We need a driven and well organised individual to provide Operations Support to our focused and supportive Porirua team.

    You will have strong customer service skills and a background in logistics, from planning to delivery. This position is Monday to Friday, 8am 4.

    30pm, and perfect for someone who is detail oriented and results driven! Liaising with internal team members, installers and suppliers, no two days are the same in this fast paced role.

    Key Responsibilities :

  • Follow up all customer orders
  • Maintain customer support, incoming and outgoing
  • Track product with our Inventory Management System
  • Field customer feedback and resolve or escalate customer complaints
  • Ensure Health & Safety is complied with at all times
  • Work to installation deadlines
  • Mange scheduling set up for installations
  • Work within our internal database (previous CRM experience desired)
  • Key Requirements :

  • Excellent time management and organisation abilities
  • Strong interpersonal and relationship building skills
  • Previous industry or scheduling experience is a bonus
  • Conflict resolution and problem solving ability
  • Resilience and a positive attitude
  • Strong administrative skills
  • Intermediate level Microsoft Office skills
  • If you are a tech-savvy quick thinker who loves to succeed then this could be the job for you! You will be joining a team that works closely together and has a great support network to provide the best results internally and externally.

    We offer a good starting salary, training and heaps of cool staff benefits. We also offer multiple career paths across the business into areas like team management, product sales, logistics, business analysis, and marketing and of course, flooring installation.

    Applicants for this position must have NZ residency or a valid NZ work visa.

    What are you waiting for? Apply today!

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