Why is this role important?
Here at Loblaw, we take pride and ownership in helping Canadians live life well. We’re looking for talented colleagues who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We can offer progressive careers, comprehensive training, flexibility and a great benefits package! Come share our vision and passion in delivering a superior customer experience.
Be a part of our growing Health & Wellness philosophy that includes : Pharmacy, Dietitian, Medical and Optical services.
This position reports to the Pharmacy Manager and is responsible for receiving, preparing and delivery of Rx accurately and timely.
Ensuring adequate inventory levels to meet patient’s needs, and counsel with appropriate documentation to all patients. Provide friendly, positive and pro-active interaction with all internal and external customers as well create awareness and educate customers through public relations.
What you'll do
Prepare, dispense and control medications accurately and timely to patients
Ensure medication and over the counter supplements inventory levels is adequate to meet patients’ needs
Counsel of patients in regards to new and additional medications in a friendly, positive and pro-active interaction
Create awareness and educate customers through public relations (public health days, clinics, etc.)
Provide timely and positive resolution to patient’s needs and Doctor’s requests / issues
Review and control costs at all levels within Loblaw Pharmacy (dispensary)
Provide on-going training for all new and existing Pharmacy colleagues (technicians, interns, students, IPG’s)
What you’ll need :
Bachelor of Science, Pharmacy and a Class A Pharmacists license a must
Superior customer relations skills and a strong sense of professionalism
Excellent leadership and performance management skills required
Proven ability to build the business using community based marketing strategies
Excellent communication and interpersonal skills
Strong problem solving skills including the experience formulating and executing action plans
Strong personal computing skills, as well as knowledge of KROLL Pharmacy Computer system a definite asset