Senior Business Analyst - Operational Excellence
BNZ
Auckland, NZ
5d ago

Te Kaiurungi About the Role

In this role you will be working in the BNZ Digital Process Automation (DPA) team that is responsible for delivering real value for our bankers and customers by leveraging BNZ workflow, robotics and case management platforms.

The role will interface and collaborate with multiple teams and stakeholders to deliver high quality solutions. This includes :

  • Plan, estimate, coordinate and implement change according to agreed standards and using agreed business analysis processes, tools and artefacts;
  • Provide interpretation of technical information to business unit and business information / requirements, non-functional requirements to technical teams to enable delivery of optimal solutions;
  • Own requirements management including decisions on conflicting requirements and effective change control and clarification processes relating to requirements;
  • Ensure there is complete understanding of project / initiative objectives and business requirements within the team your part of;
  • Undertake timely engagement and ongoing communication with key stakeholders to ensure requirements are being met and expectations are being managed
  • Take responsibility for development of your own Business Analysis skills, through identification of self-development areas and maintenance of your own goals with the help of a manager; and
  • Being open and supportive to new ways of working to better deliver Business Analysis Services to our customers.
  • Ō Pūkenga About You

    Essential

  • Significant experience working in complex environments, including managing relationships with vendors and / or third parties,
  • Experience in DevOps and Continuous Delivery environments,
  • Experience and / or knowledge of banking operations and systems,
  • Solid working knowledge across a range of business analysis approaches and techniques,
  • A naturally holistic thinker
  • Desirable

  • Significant experience working in complex environments, including managing relationships with vendors and / or third parties;
  • Experience in DevOps and Continuous Delivery environments;
  • Experience and / or knowledge of the banking / financial service domain, operations and systems;
  • Solid working knowledge across a range of business analysis approaches and techniques
  • Pega Platform BA / SA qualification
  • Robotics (Pega RDA, Blueprism RPA) qualification
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