Software Licensing Sales Support - Wellington
Wellington, New Zealand
12d ago

We are looking for a dedicated team player for our Product Solutions Group (PSG) based in Wellington CBD. We’re a friendly bunch and take pride in our work within a busy sales environment.

If you’re looking for a varied and interesting role supporting our customers software licensing programmes, then keep reading.

About the role :

You will create an important link between Sales and Software Licensing, supporting the overall success of the PSG Team.

Duties will include supporting Licensing Consultants with the administration aspects of licensing, such as preparing software quotes, processing software licensing orders, managing Datacom’s software licensing mailbox, answering licensing queries, providing various customer reports, tracking orders and reconciling customer licensing records.

You will ensure month-end processes are delivered on time to internal and external customers. You will be responsible for assisting the Licensing Consultants with the Microsoft True Up process.

Alongside these daily responsibilities you will keep up to date with training requirements, attend supplier seminars, customer meetings and, of course, ensure that the service provided to our customers is exemplary at all times!

About you :

We are looking for a proactive problem solver who enjoys being part of a collaborative, lively and diverse team. You may have some exposure to software licensing, however training will be provided for the right candidate.

An understanding of IT and associated terminology is a real bonus too!

You will be supporting Datacom’s Software Licensing team members whilst providing the best possible services to our customers.

You value providing quality results, maintaining professionalism and forming strong relationships with our teams. You will have an eye for detail and enjoy looking for better ways of doing things.

Desired skills and experience :

  • Excellent verbal and written communication skills.
  • Essential to have high attention to detail and organisational skills
  • Knowledge of IT products
  • Proven customer service focus.
  • A sound base of accounting and administrative skills
  • Experience with Microsoft Office- Excel and Word.
  • Ability to handle pressure and prioritise during the busy periods.
  • What’s on Offer at Datacom :

    People might call us dreamers, but we envisage a world that is improved by technology and its ability to transform our communities both locally and globally.

    We are an aspirational organisation that employs people passionate about technology, our customers and ultimately making the world a better place through the work that we do.

    We’re privately owned, and proud of our collaborative and non-process bound internal culture. Working at Datacom sees you join a global family of 5300 employees, across NZ, Australia, South-

    East Asia, the UK and the US. We value our staff and our size and scale means there is career progression available for everyone, even across our multiple geographies.

    How to apply :

    If you’re interested in this opportunity, please apply online now!

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