Navigator - Sustaining Tenancies
Emerge Aotearoa
Hamilton, NZ
4d ago

Are you looking for a rewarding career? Are you wanting to work within a team who are collaborative, inclusive and celebrate diversity?

Do you have a genuine interest in supporting people experiencing housing distress? If this sounds like you, we would love to hear from you.

Apply to join our team of navigators today!

Who are we?

  • Emerge are a national provider of a diverse range of whanau support services, including Health and Disability, Youth and Transitional Housing
  • We provide support to people and their whanau, who are at risk of losing their tenancy, sustain or maintain suitable housing
  • About the role

    Providing support within our Emergency Housing service, this role is focused on providing practical support to people to retain their tenancies and work through any issues that may be impacting the tenancy.

    You will be focused on guiding tenants through the Ministry of Social Development system, accessing health and education services where required, to enable whānau to reconnect with their wider community and ultimately sustain their tenancy.

    The service delivery side of this role will require you to work and coordinate with your colleagues in tandem to support whānau through their journey, providing a safe environment and supporting them with their goals and daily tasks.

    This is a permanent, full-time position working Monday to Friday between the hours of 8.00am - 8.00pm.

  • Who we're looking for;
  • We are looking for someone who is positive, flexible, vibrant, confident and passionate about supporting our people.

    You will enjoy working creatively, autonomously and effectively in an interdisciplinary team, being able to communicate with a diverse range of people.

    You will need to think on your feet, remain calm under pressure and really encourage our clients along their journey.

    You'll naturally be a problem solver, quick thinker and enjoy connecting with the community. You'll use your non-judgemental empathetic attitude and belief to encourage clients to change and grow.

  • What you need;
  • Previous experience working within emergency housing or with supporting people with social barriers.
  • It's desirable that you'll have a level 4 or 5 qualification in Mental Health and Addiction or Social Services
  • Knowledge of the Residential Tenancies Act is ideal but not essential.
  • Ability to liaise with a variety of referral sources and other providers
  • Proven relationship management skills and experience
  • Must have a full New Zealand driving licence
  • Strong computer skills, a 'can-do' attitude and be able to demonstrate strong personal and professional boundaries.
  • What's in it for you?

  • We're serious about professional development - here at Emerge Aotearoa there is so much opportunity to develop, learn and grow, and we have our own team to help people do just that!
  • Join a great team of people who care about supporting and making a difference in the community
  • You'll be rewarded by helping people to reach their goals - in return we'll also help you to reach yours
  • A supportive team
  • Great job satisfaction, you'll be improving someone's life and engaging their potential.
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