Advanced On-site Technician
Fujitsu
Christchurch, AU
1d ago

CHRISTCHURCH

Fujitsu Oceania is focussed on winning our customer’s trust to improve their businesses, supporting our people to reach their full potential and doing good things for society, all whilst delivering sustained profitable growth.

Work with a giant of technology :

We currently have an opportunity for a skilled, customer focused Advanced Onsite Technician who is passionate about providing a first class End User experience.

In this role you will be based onsite with a key Fujitsu client, supporting infrastructure services across multiple technology streams including, Hardware, Operating Systems Windows 7 through to Windows 10, Software, Networks, Server and Print devices.

Our client has a predominantly Microsoft base, and we are therefore looking for someone with a background supporting Windows environments and Microsoft applications.

For this role you will need to have a hands-on desktop support / customer service engineer background. With a focus on first touch resolution you will be someone who really knows their stuff and can take end to end ownership of issue resolution.

Building your own path to success :

To be successful in this role, you will have :

  • A clear and confident communication style with the ability to build and develop strong customer relationships
  • Technical knowledge of hardware and peripherals , notebooks, workstations desktop PC’s, printers, media and audio visual equipment BYOD and mobility;
  • Knowledge of desktop & software applications (Windows 7 through 10), Microsoft Office 2007 through 365, Antivirus software and systems;
  • Understanding in Active Directory, Microsoft Exchange, SCCM, End-Point Imaging;
  • Working knowledge of basic IT infrastructure and network equipment , switches, servers, virtualization, VPN, RSA, Citrix, VMware, Hyper-Converged Infrastructures;
  • Knowledge of the ITIL framework and previous use of an Incident Management tool
  • A relevant IT qualification / certifications
  • Come Share our Vision :

    We aim to create an employee experience that embraces diversity, inclusion and belonging. We’re focused on flexible work options and a range of rewarding benefits.

    If you want to work in the way that suits you and our customer’s best, come and find your future at Fujitsu.

    Work your own way : Achieve together :

    Achieve together : Our Process :

    Our Process :

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