Motor Assessing Coordinator - Christchurch
Gallagher Affinity
Christchurch, NZ State, New Zealand
4d ago

We are currently seeking a highly motivated and multi-talented individual who will bring passion, enthusiasm and dedication to our fast paced motor team on a fulltime, permanent basis.

Gallagher Bassett is New Zealand’s premier third party administrator (TPA). We manage group insurance plans and claims on behalf of insurers, brokers, government bodies and self-insured organisations.

We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, and recently awarded as an Employer of Choice 2021 by HRD New Zealand.

We are also celebrated as one of the Top 15 Best Employers in the NZ Insurance Industry 2020 / 2021.

Recognised for excellence as a service provider our team are geographically dispersed throughout New Zealand. GB provides a suite of claims management, risk management and related services out of offices located in Auckland, Christchurch, and Dunedin.

We are proud to be one of 124 companies, from 19 countries and representing 52 industry categories, named on the Ethisphere Institute’s 2021 World’s Most Ethical Companies list for the tenth consecutive year.

The position

This role is pivotal in the team’s success by providing efficient administration and coordination of our motor insurance claims and the allocation of work to our assessors.

Key to this role is ensuring our clients; customers and suppliers receive the very best of care and service.

We are looking for someone who loves to work as part of a team, is reliable, punctual and has a friendly and engaging personal style.

To be successful in this role you will need a strong focus on attention to detail and delivery of agreed tasks, as well as being customer focussed.

You will be part of our motor division, in an organisation who values the part their people play. Each day will be varied, in a fast-paced environment, bustling with people and projects and challenges.

In this role, you will make an impact by :

  • Actively managing the coordination of motor claims, ensuring they are processed in a timely manner and with a high level of accuracy following lodgement
  • Providing great administration and service in relation to motor claims including information gathering, follow-up with repairers and obtaining photos, quotes, requotes and any additional information
  • Coordinating our motor assessors’ daily work / job allocations.
  • What we are looking for :

    We want you to be successful, therefore as a minimum you’ll need :

  • Ideally you will have at least 2 years working experience in claims administration or claims management within the insurance industry
  • Confident communicator, both verbal and written. You are the type of person who will pick up the phone and doesn't hide behind emails.
  • A relationship builder!

  • Great time management where you can demonstrate you can juggle multiple priorities with ease
  • A team player - you'll be part of a tight and diverse team who support and mentor you
  • Confident computer user - you'll be using different systems to gather and enter information
  • Enthusiasm and initiative, with the willingness to contribute to a dynamic, professional and positive team environment.
  • The benefits & culture

    When you join the Gallagher Bassett team, you’ll be joining a culture of best practice, partnership, success and fun! Every member of our team is highly skilled, with a passion for claims management.

    We work collaboratively to deliver meaningful and relevant services to our clients, and to ensure a consistently high level of job satisfaction among our team members.

    Life at GB is often fast paced, unpredictable, challenging, yet also deeply rewarding. It is social and engaging, with some of our benefits including :

  • Attractive remuneration packaging
  • Ongoing professional development
  • Wellbeing program
  • Employee Assistance Program (for yourself and immediate family members)
  • Personal touches like weekly fruit boxes and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program.
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