Patient Administration Coordinator, Auckland DHB
Auckland DHB
AUK-Auckland Central
5d ago
source : Auckland Health Jobs

Job Description - Patient Administration Coordinator, Auckland DHB (AUC08581)

Job Description

  • Opportunity to work with New Zealand’s leading DHB
  • Permanent position, full time (Monday to Friday 40 hours per week)
  • Are you looking for an opportunity to contribute and make a difference to the health of our Auckland population? Do your values align with our organisation values?

    If yes to both, then we might have the role for you! We are looking for savvy administrators to work in our Patient Services Centre covering both Auckland Hospital and Greenlane Clinical Centre.

    About our department

    Our Patient Service Centre (PSC) unit provides support to the clinical department by managing their outpatient clinic receptions, processing referrals and making initial and follow-up appointments for our patients.

    We are a large team and we collectively make about 850,000 outpatient appointments and over 300,000 surgical bookings per year.

    About the role

    This role is pivotal to the smooth running of the Out Patient clinics and theatre admissions for our patients. Whilst you will mainly be working in the scheduling side of PSC, you may also be required to rotate into reception and referrals as required.

    Should you need to travel between the different hospital sites there is a free staff shuttle service to take you. You need no previous experience as a scheduler, full training will be given for this, however you will need to have the right attitude and behaviour and drive to deliver the highest quality service to our patients as possible.

    This role is covered by the PSA Clerical and Administration MECA(Level 3) Starting Salary $54,178.00.

    Click here to view the position description

    About you

    As the ideal person for the role, you will have the following skills and attributes :

  • Excellent communication skills in English both written and spoken
  • A strong desire to provide our patients with a quality experience
  • The ability to empathise and work compassionately with people from various cultures
  • Proven administration / customer service
  • Intermediate to advanced computer skills
  • To apply

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