Duty Operations Manager
Auckland Council
Auckland, NZ
4d ago
  • Join the events team at Auckland's live arts and entertainment organisation
  • Bring your passion for delivering excellent customer service
  • Casual, flexible opportunity
  • He angitūtanga : The opportunity

    Auckland Live is a key cultivator of culture in Auckland. We champion Auckland internationally to attract big-name shows and concerts, collaborate with arts companies and festivals and introduce children to the excitement of the stage.

    Auckland Live presents events across Auckland’s major performing arts venues and stadiums - Aotea Centre, Auckland Town Hall, The Civic, Aotea Square, Bruce Mason Centre, Mt Smart Stadium, QBE Stadium, Western Springs Stadium, Shed 10 and Queens Wharf.

    We are seeking a talented, professional Duty Operations Managers to, on a casual basis, manage the onsite delivery of events across our premium portfolio of venues.

    This is not a 'behind the scenes' role, you will be an integral part of our events, understanding the logistics and set up required.

    This will involve briefing and managing event staff for theatre shows, being the main point of escalation, resolving health and safety and ticketing issues and ensuring an exceptional customer experience for all clients and visitors.

    He kōrero mōu : About you

    We are looking for a talented Duty Operations Manager with a minimum of two years’ experience in hospitality. Your standards are extremely high, and you know how to effectively manage all operational aspects of conference and event venues.

    You will have a professional and approachable manner, with the ability to think on your feet, problem solve and maintain flexibility at all times.

    This is a busy and varied role, and will suit a resilient person who thrives under pressure, and above all is focused on service excellence.

    Having your General Manager’s Certificate is desirable!

    Ngā āhuatanga kei a mātou : What we offer

    This is a casual role, working as and when required on rostered shifts over 7 days which will include nights, weekends and public holidays, dependent on the events we are holding.

    If you want to be part of a vibrant team, committed to delivering outstanding events to world-class standards, then we want to hear from you!

    This role is deemed safety sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing.

    Applications close Sunday 29th November at 11.59PM

    Regional Facilities Auckland, a CCO of Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.

    If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

    Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.

    If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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