Auckland City, AucklandASB is committed to fostering a culture where people are engaged, passionate and united. Living our values every day is integral to achieving our vision.
They reflect what is great about ASB and how we work together - both in our interactions with each other as well as with our customers and communities.
We have an opportunity for a Customer Service Officer within our LynnMall Branch.As a Customer Service Officer, you will be dealing with a broad range of banking queries and requests.
You will be given the tools to support and educate our customers on the various banking solutions and options available to them, constantly going above and beyond.
We are looking for applicants who are able to build strong relationships, can think on their feet, are passionate about providing a great experience and who have an affiliation with digital channels.
You will need to be confident asking the right questions, tailoring personalised solutions for customers, and educating them on making their banking easier.
Due to customer requirements, the ability to speak Mandarin is essential.As the vacancy is located within a key site for ASB, offering a 7-
day service, our successful applicants will have the flexibility to work over a fully rotational roster, which will include weekends.
We are committed to providing opportunities for our team members to grow and develop their capabilities and provide excellent training and development to ensure your initial and on-
going success. ASB offers a diverse and inclusive environment where we are united as one team, working together to accelerate financial progress for all New Zealanders.
So what are you waiting for? Submit your interest today