Team Leader Core Systems Teamat Canterbury District Health Board (Christchurch)
Canterbury District Health Board (Christchurch)
Christchurch, NZ
2d ago
source : New Zealand Government

About the role

TheCanterbury District Health Board Information Services Group is continuing totransform and build capability across our services.

Our kapa (team) provides awide and complex set of ICT solutions, supporting our Business and Clinical kapa(teams) based in Canterbury and the West Coast as well as for other DistrictHealth Boards nationwide.

Wehave an exciting opportunity for an experienced, rangatira tangata (people-centric Team Leader) to providea service across all Information and Communication Technology (ICT) solutionswhile maintaining and delivering the ISG work plan.

This Team Leader role willentail being a valued partner of the business to support us in achieving ourgoals.

Thisis a permanent, full-time role based on Walker Street in central Christchurch.

This role will be responsible for :

  • Leadingthe infrastructure kapa (team)
  • Mentoring,leading and guiding the infrastructure kapa (team)
  • Beingpart of the technical leadership kapa (team), where you will lead technicalchanges and raise any challenges
  • Ensure ahigh quality, consistent and effective service
  • Managingresources for effective work prioritisation
  • Providinga customer-centric service
  • Provisioningthird line support service for incidents not resolved within second lineservice levels, including management of the request queues
  • Maintainingand reviewing system performance and operating systems
  • Implementingservice improvement plans
  • Developingand maintaining administration procedures, articles and other documentation
  • Managingthe operational budget, forecasting and reporting
  • Reporting,monitoring and reviewing the quality of service
  • Ko wai koe About You

    We are looking for a leader that can drive theteam forward while navigating change from traditional infrastructure managementto a DevOps paradigm.

    To be successful in this role, you should be able to leada kapa (team) to provide a high level of tautoko (support) and service.

    This role will require you to be adaptable, resilient and solution-driven.

    Ngā pūkenga me ngā wheako Skills and experience

    This role requires the following :

  • Experience in leadershipor management role, including mentoring and supporting a team
  • Experience in the IT industry
  • Knowledge of Agile methodology
  • Experience working in a large organisation, as well as a projectenvironment, would be beneficial
  • A Post-graduate University Degree in Information Technology, ComputerScience, Engineering or a related field is preferable
  • Knowledge and uphold the principles of the Te Tiriti o Waitangi
  • Communication andinterpersonal skills
  • Technical Skills :

  • Understanding of ActiveDirectory and Group Policy, DNS and DHCP management
  • Experience in Citrix (XenApp) and VMWare Server virtualisationtechnologies
  • Experience in Microsoft range including VMware, Windows Server2008 / 2012 / 2016, Microsoft Exchange Server and Windows 7 / 10
  • Knowledge of System Centre Configuration Manager - SCCM
  • Knowledge of endpoint protection
  • Knowledge of Enterprise Device Management
  • VB or PowerShell Scripting, administration of Microsoft IIS or othersimilar technologies and systems design & implementation
  • An understanding of a broadrange of Enterprise Technologies, including Storage, Backup and databaseservers, Unix / Red Hat environment, DevOps;
  • Server administration, MSSharePoint, project management disciplines and Service Management (ITIL)

    Mō mātou About Us

  • Ko ngā tāngata, te mātua mahi - Puttingpeople at the heart of all we do-
  • We are committed to honouring Te Tiriti o Waitangi and its principles byensuring our partnership with Māori are at the forefront of all ourconversations.

    We believe in improving, promoting, and protecting thehealth and well-being of the Canterbury and the West Coast community.

    The culture at Canterbury District Health Board, is driven by our ā Mātou Uara (Our Value s) :

  • Care and respect for others - Manaaki me tewhakaute i te tangata.
  • Integrity in all we do - Hāpai i ā mātou mahi katoai runga i te pono.
  • Responsibility for outcomes - Te Takohanga i ngāhua
  • Ngā hua Benefitsof working at CDHB

    When you work at the Canterbury DistrictHealth Board, you are part of a wider whānau that will support you along yourjourney.

    We offer great coaching, mentoring and learning outcomes for allstaff. We are always improving our facilities across all campuses and haveamazing discounts from select retailers, restaurants and businesses.

    At theDHB, you are part of something greater than yourself and encouraged to be yourunique self.

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