About the role
You will provide support to our Oamaru Account Managers, suppliers, and customer managing a portfolio to ensure all information is correct and timely.
Additionally, you will be the specialist for our Shed Portfolio where you will provide quotations, pricing, and estimations to clients as well as book and liaise with freight.
Your main goal will be to ensure that our trade customers experience the best service from start to finish. Daily you will be responsible for
Action customer enquiries by phone and email
Seek out value-add solutions for internal and external customers
Take clear briefs from stakeholders on what is to be quoted, and prepare document details as needed
Daily and weekly planning with account managers to ensure all opportunities are captured
Providing customers with product advice, quotes, and pricing information as well as tailored solutions Skills and Experience :
Proven Customer Service and / or Sales Experience
Building Industry experience is not a must, but a desire to learn about our products is
Strong communication skills, ability to pick up the phone and provide tailored solutions
Be able to work under pressure and organise your time and environment for maximum efficiency
Computer literacy is important, and being a confident user of Excel, however, full training will be given on our in-house computer systems About PlaceMakers and our Benefits PlaceMakers is New Zealand's leading and largest supplier of building materials to New Zealand’s commercial and residential construction markets.
Part of New Zealand’s largest listed company, Fletcher Building, we employ more than 2,100 people in over 60 locations across the country and stock more than 100,000 product lines from concrete to paint and plasterboard.
We offer an Employee Education Fund (EEF), where funding can be obtained for employees and family members to study and / or extend their learning further.
This role is working Monday to Friday 8.00 am 4.00 pm, with no weekend work.